Hello, For travelers departing from Egyptair Juba Office is a useful resource. Situated near the heart of the city, the office helps with bookings for flights, changes to tickets, cancellations, and general questions. The staff is polite and ready to walk you through all of EgyptAir's procedures, including those concerning refunds and luggage allowances. Visit the Juba office for in-person support and faster issue resolution if you need help with your travel plans.